Zeni vs. Pilot review

Bookkeeping, Products, Services & Pricing
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Zeni Pricing — Bookkeeping

Bookkeeping

Expert Support
Dashboard
Custom Financial Reports
Personalized Onboarding
AI-Powered
Daily Bookkeeping
Real-Time Financial Insights

Where Pilot falls short — G2 reviews

Daily bookkeeping
"I love that Zeni gives a financial picture in real time."
"I have to wait until the end of the month to see my company financials."
AI Dashboard
"Zeni keeps my books up to date and completes my monthly financial reports promptly."
"Their commitment is to close the books by the 25th or so of each subsequent month which is pretty slow for a company as small and with as few transactions as we have."
AI-Powered Financial Insights
"The Zeni dashboard helps us make quick decisions and be financially transparent with our team."
"Would love a few more dashboards and business analytics."

AI Automation

AI-Powered Receipt Management
AI Vendor Categorization
AI Audit Bot
Bill Pay

Financial Experts

Onboarding
10 days to onboard
3 months to onboard
Customer Headcount
1 controller manages 35-40 customers
1 controller manages 90-100 customers
Level Of Expertise
Employs experienced professionals with a strong background in finance and bookkeeping
Often rely on junior bookkeepers or individuals with little to no prior financial experience.
Consulting Availability
Unlimited customer support time
Capped at 30 minutes per month

Additional Products & Services

Bill Pay
Reimbursements
Business Checking Accounts
Business Credit Cards
Fractional CFO
Taxes
R&D Credit
Payroll

Zeni Pricing — Bookkeeping

Starter
Starting at 
$549
$
466
/Monthly*
(Billed Annually)

Basic AI Bookkeeping For Pre-Revenue Companies + Dedicated Finance Team

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Growth
Starting at 
$799
$
679
/Monthly*
(Billed Annually)

Advanced AI Bookkeping For Revenue Companies + Dedicated Finance Team

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Enterprise
Custom Pricing*

Custom AI Bookkeeping For Complex Companies + Dedicated Finance Team

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Want to see more of our pricing for our other products and services? Check everything out here.

Why do founders trust
Zeni over Pilot?
Let’s break it down.

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Clearing up concerns about Zeni

Zeni costs more than Pilot
Yes, Zeni costs more—but you get AI automation + human experts + tools Pilot can’t match.

Daily bookkeeping, real-time insights, bill pay, credit cards, and more.
Zeni has a global team
Pilot highlights being U.S.-based, but here’s the truth: Zeni’s team includes top financial experts in the U.S. and around the globe, combining world-class talent with round-the-clock precision and expertise.

With AI automation + human experts, we deliver results that transcend borders. Location doesn’t matter—accuracy and growth do. And Zeni delivers every time.

Accounting Firms vs. Financial Operations Platform

Before we dive into our Zeni and Pilot comparison, it’s important that we explain the difference between an accounting firm and a financial operations platform.

Accounting firms offer a range of accounting and financial services. Their main objective is to handle your monthly bookkeeping, verify compliance with accounting standards and regulations, and provide financial advice. They often pair their expertise with third-party accounting software.

Financial operations platforms (or integrated accounting systems) centralize all financial management on a single platform. This includes integrating with all of your financial systems, providing real-time reporting and analytics on your finances, and offering collaboration and workflow management across all departments.

Why Should Startups Invest In A Financial Operations Platform?

Deciding between an accounting firm and a united financial operations platform will depend on your startup's needs. However, there are a few key benefits an autonomous platform can offer that a firm usually can’t.

  • Integration & Collaboration – Everything’s in one place. No need to dig through emails, analyze numbers in Excel, or log in to different financial apps. With a single platform, you avoid fragmented transactions data and repetitive tasks, which reduces manual effort and saves time and money.
  • Real-time Insights – Access your financial data at any time. In the world of startups where every second matters, review your finances daily instead of monthly.
  • Cost-saving – Streamlining your financial processes can save you big bucks and free up working capital. With an AI-driven platform, you automate repetitive tasks that usually involve manual labor, reduce critical errors due to automated calculations, and avoid ongoing expenses associated with hiring and training accounting professionals.
  • Compliance & Security – No need to question if you’re staying compliant. A platform has built-in features to ensure you meet accounting standards and regulations (like GAAP). Likewise, the right platform keeps all of your data secured.

Zeni vs. Pilot At A Glance

Zeni’s Finance Operations Platform

Zeni’s financial operations platform unifies your startup’s fragmented finance data into a single source of truth. The platform includes a personalized KPI dashboard, monthly AND daily bookkeeping, instant financial reporting, partnerships with sweep program banks, fractional CFO services, accounts payable management, payroll management, tax services, and more.

Unlike most software platforms that run solo in the background with artificial intelligence, Zeni’s AI improves the work of real finance experts who specialize in working with startups—the two function together to efficiently manage your booking and all your finance functions.

Pilot’s Back Office Financial Services

Pilot provides startups with basic accounting needs like monthly bookkeeping, tax preparation, and digital CFO services. They emphasize monthly financial statement reporting (P&L, balance sheet, cash flow) and monthly burn rate calculations, which are provided 2-3 weeks after month end.

Traditional accounting firms typically rely on humans to do most of the work. The Pilot core services utilize technology and an in-house finance team to integrate with the finance tools you’re already using. Pilot also works with companies of all sizes.

Finance Features That Matter Most to Startups And How Zeni And Pilot Compare

1. Automated Bookkeeping

Time is money for small businesses, and manual bookkeeping is both time-consuming and susceptible to human error. With automated bookkeeping, small business owners can direct their attention away from the number crunching and feel confident their data is accurate.

  • Zeni – Automates your accounting and bookkeeping by providing daily reports on a personalized finance KPI dashboard. This process speeds up the month end close so that you aren’t waiting 2-3 weeks after the end of the month for financial statements * from your bookkeeper.
  • Pilot – Integrates with your existing bookkeeping software to provide automated financial reports on a monthly basis only. Typically closing takes 2-3 post-end-of-month to complete.
2. Support From Startup-Finance Experts

Being a finance expert is one thing, but having startup experience can drastically improve the quality of services. A finance expert with startup knowledge can dig into insights and provide guidance that is unique to the challenges of a startup.

  • Zeni – Has a team of financial controller (CPA) level finance experts who approach bookkeeping from a startup perspective. When you work with Zeni, you are assigned a dedicated controller or fractional CFO (depending on your financial needs) with years of startup-specific expertise (pre-revenue and beyond) and, even more specifically, startups in the SaaS industry.
  • Pilot – Provides an account manager as your daily point of contact. They also have a team of accountants (not a controller) to support that have worked closely with other startups. However, the company caters to both startups and large companies, leaving specialty expertise uncertain.
3. Real-Time, Accurate Insights

Real-time insights offer more than just quick access to your financial information. It allows your startup to make informed decisions faster, better identify trends and patterns, build deeper trust with investors, and mitigate risks.

  • Zeni – Updates your finance dashboard daily with real-time critical metrics like your burn rate, runway, operating expenses, chart of accounts (COS), and cash flow. You don’t have to wait until the end of the month to see where you stand financially. A Zeni finance expert also closes your books monthly.
  • Pilot – Doesn’t offer real-time insights. They operate on a traditional schedule, waiting to close your books until the end of the month and delivering reports 2-3+ weeks out.
4. AI-Powered Business Bank Account

A dedicated business bank account is one of the cornerstones of effective financial management for startups. Not only does it give you a safe and accessible place to store your capital, but it’s also essential for organized bookkeeping.

Zeni’s checking account provides all that and more. Some of its most notable features include:

  • No minimum deposits – Get started no matter how much capital you have available, and never worry about incurring fees because your balance fluctuates.
  • 3.73% APY interest – Eligible Zeni customers can earn up to 3.73% APY on savings balances in their checking account.
  • $3M FDIC insurance – The standard FDIC limit is $250K per financial institution, but Zeni uses a sweep program to spread your funds across multiple member FDIC banks, increasing your coverage up to $3M.

Zeni also offers free domestic and international wire transfers and uses AI to automatically recognize and categorize your transactions.


5. Consolidated Financial Operations

Working in one place, rather than ten, can positively impact a startup’s tools, data, and functions. By centralizing all of your financial management, you can speed up reporting, enable a holistic view of your financial health, reduce duplication, and free up resources.

  • Zeni – Think of Zeni as a financial operations hub where every financial task related to your startup lives on a single dashboard. The Zeni Dashboard is where you’ll find much more than your daily bookkeeping and accounting. It is also home to your accounts payable processes, Zeni business credit card, employee reimbursements, vendor management, and more.
  • Pilot – Offers a dashboard that serves as a portal to categorize and monitor expenses, connect accounts, monitor subscriptions, and download monthly bookkeeping reports. It will also integrate with your other financial software. However, it does not support all your financial management tasks under one roof.
6. Big Picture Finance Strategy Support

A game-changing finance solution will offer startups additional features outside the day-to-day. This includes fractional CFO services, investor support and reporting, financial modeling, and fundraising support.

  • Zeni – Offers a wide array of fractional CFO services to help you plan for the future. Zeni’s experienced fractional CFOs partner with you to build predictive financial models, analyze potential scenarios to influence growth, track milestones, budget, board meeting and fundraising support, and provide strategic advice whenever you need it.
  • Pilot – Provides startups with strategic finance support through their CFO services, which include budgeting, financial planning, and building investor decks.

Choosing The Right Solution To Transform Your Financial Operations

When deciding between an accounting firm or a financial operations platform, the most important thing you can do is ask yourself what features are most important to your startup.

Most small businesses are looking for a competitive edge while saving money. When putting together your “must have” list, think of the following finance operations features: automated bookkeeping, finance and startup experience, real-time insights, consolidated platform, and big-picture support.

The future of finance is here. It’s time to invest in the right resources to propel your startup forward. Chat with us about it here.